Conversation Types

Every conversation has a different dynamic. Cuvo adapts its coaching style based on the type you select — so the cues you get in a sales call feel nothing like the ones in a job interview.

The four conversation types

Sales Call

Optimized for discovery, objection handling, and closing. Cuvo focuses on keeping the conversation moving toward your objectives — surfacing talking points, suggesting follow-up questions, and flagging when the prospect raises a concern you haven’t addressed.

If you’ve connected HubSpot or Pipedrive, Cuvo automatically matches meeting attendees against your CRM when you select a meeting. Matched contacts appear as chips with their details, company info, deal history, and notes pre-loaded — Cuvo weaves that context into your cues. You can also search for additional contacts via the unified search field. See CRM Integration for setup.

Interview

Whether you’re the interviewer or the candidate, this mode helps you stay structured. Cuvo suggests follow-up questions, reminds you of topics you haven’t covered, and helps you articulate responses clearly.

1-on-1

Designed for manager/report check-ins, mentoring sessions, and peer conversations. Cues lean toward active listening, deeper questions, and making sure both sides get heard.

General

A flexible mode for any conversation that doesn’t fit the others — team meetings, brainstorms, casual discussions. Coaching cues are broader and adapt to whatever direction the conversation takes.

Setting goals

Below the meeting card and type selector, you’ll find a goals field. This is optional but powerful — a sentence or two about what you want to accomplish gives Cuvo a sharper focus.

Some examples:

• “Understand their timeline and budget for Q3”
• “Ask about the candidate’s experience with distributed systems”
• “Discuss promotion criteria and growth areas”

If you leave it blank, Cuvo generates cues based on the conversation type alone.

Selecting a language

Cuvo supports transcription in 20+ languages via Apple SpeechAnalyzer. If your conversation isn’t in your device’s default language, tap the globe icon next to the file attachment button and choose the correct language before starting your session.

The language setting affects transcription only — coaching cues are generated in the language of the transcript.

Starting and stopping a session

Tap the microphone button to start. Cuvo begins transcribing immediately and delivers its first coaching cue shortly after.

To end the session, tap the stop button. Your transcript remains visible until you dismiss it or start a new session.

Adding context

Your meeting drives most of the context automatically. When you select a meeting (or Cuvo auto-selects one), it attaches the title, attendees, and notes. If your CRM is connected, attendees are matched and their details are pre-loaded.

You can enrich the session further:

• Reference documents — Attach local files (PDF, DOCX, text) or search cloud pages from Notion and Google Docs via the unified search field. Cuvo uses these as background material when generating cues. See Reference Documents.
• Additional CRM contacts — The unified search field also searches your connected CRMs. Use this to add contacts who aren’t meeting attendees. See CRM Integration.

All of this is optional. Cuvo works well with just a meeting and your voice — context simply makes the cues more precise.